Customer Experience Associate

Serves as greeter and receptionist for a large branch and provides sales and service support for branch activities. Receive and refer telephone calls and visitors to appropriate personnel and provide courteous, friendly and efficient customer service. Meet established sales referral goals; participate in internal sales promotion activities to support these efforts. Determine customer needs and appropriate product, prior to referring to branch sales personnel. Assist customers in completing Company forms; order checkbooks and deposit slips and input and retrieve data necessary to respond to routine inquiries and open and close accounts.
Basic Qualifications:

- High School diploma
- Minimum of one year’s branch office or retail customer service experience or equivalent
- Proficiency with personal computers and office machines as well as pertinent mainframe systems and software packages

For details, please find job posting:
www.investmentbankcareer.com/company.php